Appstore refund request

I have requested a refund and when I checked the status of claims it appeared to be refunded but I haven’t received my money back on my credit card neither my iTunes account balance what can I do else thank you for helping

Posted on Aug 7, 2021 4:07 PM

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Refund request accepted but not refunded. I asked for a refund for a purchase in the app store via "reportaproblem.apple.com". They gave me a review period of 48 hours. But now when I went to check they say they refunded my balance to its original account. But when I went too see that if the money is back. ITS NOT!!! And now when I go to re-download app its not purchased anymore! BTW it was iTunes Gift Card Balance. Please Help me.
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1 reply

Niel

Community+ 2025

Level 10

741,293 points

Aug 7, 2021 4:15 PM in response to AhmedAlaSaid

Approved refunds take up to 2 days for store credit and 30 days for bank cards. Click here for more information.

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Appstore refund request

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