Apple can not verify my identity for some reason this is my third try credit is good credit score is good. What do I do now

I keep applying for the Apple Card with state I’d and good credit and my I’d can’t be verified. The picture is clear and all the info is correct. Does any body have any advice

Posted on Aug 7, 2021 5:03 PM

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1 reply

Aug 9, 2021 6:17 AM in response to Fitnesspeterson

Hi, here are the steps to help with verification when applying for an Apple Card Account,


Identity verification for Apple Card or Apple Cash

To protect your account, you might be asked to verify your identity when using Apple Cash or applying for Apple Card.


How to verify your identity for Apple Card

If you are asked to scan your valid Driver License or State ID when you apply for Apple Card, follow these steps:

  1. Scan the front of your Photo ID and tap Continue
  2. Scan the back of your Photo ID and tap Continue

To rescan your Photo ID, tap Scan Again.

If your Apple Card application was declined because your identification information couldn't be verified, learn what you can do.


Make sure your name, address and other information provided on your Apple Card application is correct. If you find inaccurate information, re-enter the information as needed.

If you are asked to verify with an ID, follow these steps:

  1. Make sure there is nothing between your device's camera and your ID that could obscure any part of it.
  2. Check that the Date of Birth, Last Name, and Address on the ID match the information you entered for your Apple Card application.
  3. Make sure the ID hasn't expired.


After you complete these steps, submit your application again. If your application is declined again for the same reason, contact Apple Support.


https://support.apple.com/en-us/HT207887


https://support.apple.com/en-us/HT209218#declinedidverification


I hope this helps.

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Apple can not verify my identity for some reason this is my third try credit is good credit score is good. What do I do now

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