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Big Sur 11.5.1 update, major lag

Will reinstall help? If so, how do I do that?


iMac 21.5″ 4K, macOS 11.5

Posted on Aug 7, 2021 8:20 PM

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Question marked as Top-ranking reply

Posted on Aug 9, 2021 6:09 PM

Hey Mykael!


So would you say the lag is more with web based functions? Like video rendering/buffering, or websites not loading fast? Or are applications pausing to launch, freezing, etc.?


If this happened after upgrading, can you test in a new user account and/or safe mode? Otherwise I may have more suggestions if the lag is more internet based, cheers.


https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac

12 replies
Question marked as Top-ranking reply

Aug 9, 2021 6:09 PM in response to Mykael

Hey Mykael!


So would you say the lag is more with web based functions? Like video rendering/buffering, or websites not loading fast? Or are applications pausing to launch, freezing, etc.?


If this happened after upgrading, can you test in a new user account and/or safe mode? Otherwise I may have more suggestions if the lag is more internet based, cheers.


https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac

Aug 9, 2021 2:14 PM in response to Mykael

Download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


IMPORTANT:

Before running Etrecheck assign Full Disk Access to Etrecheck in the Etrecheck's Privacy preference pane so that it can get additional information from the Console and log files for the report:


Also click and read the About info to further permit full disk access.



Copy the report



and use the Additional Text button to include the report in your reply.



Then we can examine the report and see if we can determine what might be causing the problem.


Aug 9, 2021 1:58 PM in response to PRP_53

New issue. Only started after updating to 11.5.1.

Did a fresh reinstall with no change. I have 500 GB available storage. First aid completes with zero problems found. Malware run with no viruses detected. The next step I’m taking is installing 16 GB RAM x 2. But have to wait till Wednesday for tape kit. Any help or suggestions in the meantime will greatly appreciated. Cheers!


iMac (Retina 4K, 21.5 inch, 2017) 3.4 GHz Quad-Core Intel i5. 8 GB 2400 MHz DDR4. Radeon Pro 560 4 GB.





Aug 9, 2021 2:03 PM in response to zeronaut

Something different. It appears like a cache issue, like when caches get so backed up in a browser that everything takes a few visible microseconds to load. Like audio not lining up with video, but with my AI design software. Item selections and such are visibly delayed. It’s maddening! Only started after installing 11.5.1.

Did a fresh reinstall with no change. I have 500 GB available storage. First aid completes with zero problems found. Malware run with no viruses detected. The next step I’m taking is installing 16 GB RAM x 2. But have to wait till Wednesday for tape kit. Any help or suggestions in the meantime will greatly appreciated. Cheers!


iMac (Retina 4K, 21.5 inch, 2017) 3.4 GHz Quad-Core Intel i5. 8 GB 2400 MHz DDR4. Radeon Pro 560 4 GB.

Aug 9, 2021 2:16 PM in response to Mykael

User wrote " my AI design software ". Even after a Fresh Install >> was migration assist used on the First Boot-up after the reinstallation ??


If Yes, if the backup was done from a previous problematic system and migrate assist was use to setup again - it will have re-introduced the same problematic issue into the new fresh installation.


Your AI Design Software have you verified with the Developer if the version being used on this machine is in fact compatible with Big Sur. Just because it may have worked on a previous version of macOS does not automatically translates to work on Big Sur.

Aug 9, 2021 5:23 PM in response to Mykael

So are you saying this specific computer is Owned by a Company or Organization. It, computer may be Enrolled in a Mobile Digital Management Service - that would mean only they will decided was software can be installed on this computer.


If above is true - contact the people managing this computer to sort out the issue as there is zero we can do to assist.

Big Sur 11.5.1 update, major lag

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