Apple Event: May 7th at 7 am PT
Watching a movie rental from iTunes and had trouble AirPlaying through an older Apple TV. So bought a new Apple TV 4K, set up and started to watch movie, all good for 1 he and then black screen. Can hear audio but no picture??
Try a restart of the Apple TV device. Restart Apple TV - Apple Support
Review the document for streaming issues. If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support
If the issue persists, then contact the iTunes Store staff to report a problem with your purchase (if the issue is specific to this content).
Try a restart of the Apple TV device. Restart Apple TV - Apple Support
Review the document for streaming issues. If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support
If the issue persists, then contact the iTunes Store staff to report a problem with your purchase (if the issue is specific to this content).
Audio but no Picture Apple TV
