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briony85 Author

Level 1

8 points

MacBook Pro start up

When I turn on, the grey apple icon appears plus black loading bar completes. Then Nothing. What do I do?

MacBook Pro 13″, macOS 10.13

Posted on Aug 8, 2021 4:52 AM

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Community+ 2024

Level 10

188,382 points

Posted on Aug 8, 2021 6:45 AM

briony85 wrote:

When I turn on, the grey apple icon appears plus black loading bar completes. Then Nothing. What do I do?

If your Mac starts up to an Apple logo or progress bar

https://support.apple.com/en-us/HT207019

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Top-ranking reply

Community+ 2024

Level 10

188,382 points

Aug 8, 2021 6:45 AM in response to briony85

briony85 wrote:

When I turn on, the grey apple icon appears plus black loading bar completes. Then Nothing. What do I do?

If your Mac starts up to an Apple logo or progress bar

https://support.apple.com/en-us/HT207019

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briony85 Author

Level 1

8 points

Aug 8, 2021 7:18 AM in response to leroydouglas

Thanks. I spoke to Apple tech support. I had to press Command+R+ Power On. Keeping Command R until Apple icon. Then Reinstall MacOS.

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Aug 8, 2021 7:23 AM in response to briony85

briony85 wrote:

Thanks. I spoke to Apple tech support. I had to press Command+R+ Power On. Keeping Command R until Apple icon. Then Reinstall MacOS.

Good computing briony85 !

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MacBook Pro start up

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