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Level 1

4 points

iPhone 12’pro max defective

I have a 1 year warranty with my iPhone 12 Pro Max and when I received the phone there was a small defect on the back of it the small defect turned into a crack which now turned into a bunch of cracks. How do I get a replacement under my 1 year warranty?

iPhone 12 Pro Max, iOS 14

Posted on Aug 8, 2021 2:18 PM

Best reply

MrBill3

Level 10

103,636 points

Posted on Aug 8, 2021 2:36 PM

Hello,

Start by taking it to an authorized location so that it can be checked:

Apple - Find Locations

Good luck.

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iPhone 12’pro max defective

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