Apple Intelligence is now available on iPhone, iPad, and Mac!

⏺ Join the discussion

⏺ Press release

⏺ Watch the video

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

8 points

How to factory reset iPhone

My phone has been hacked.I need to know how to factory reset it?

[Re-Titled by Moderator]

Posted on Aug 8, 2021 4:38 PM

Reply

Top-ranking reply

Community+ 2024

Level 10

260,542 points

Posted on Aug 8, 2021 4:44 PM

Apple doesn’t post such messages to your phone. All such messages are scams from criminals.

Phony "tech support" / "ransomware" popup… - Apple Community

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

View in context

Similar questions

3 replies

Top-ranking reply

Community+ 2024

Level 10

260,542 points

Aug 8, 2021 4:44 PM in response to Abc1002

Apple doesn’t post such messages to your phone. All such messages are scams from criminals.

Phony "tech support" / "ransomware" popup… - Apple Community

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Reply

Level 10

81,613 points

Aug 8, 2021 4:40 PM in response to Abc1002

You have not been hacked. What makes you think that you were hacked? It might be a quick, easy fix that doesn't requiring wiping your device and losing all of your data.

Reply

Level 1

8 points

Aug 8, 2021 4:42 PM in response to muguy

I received a pop up message from apple telling me my phone had been hacked.That happened after I updated my software.

Reply

How to factory reset iPhone

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up