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Why can’t I connect FaceTime

I can’t connect to FaceTime at all. And my service keeps turning off since my SIM card was registered for the iphone.

iPhone 6s, iOS 12

Posted on Aug 8, 2021 6:53 PM

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Question marked as Best reply

Posted on Aug 8, 2021 7:32 PM

See the Apple Support article(s) below.


Messages - If you get an error when trying to activate iMessage or FaceTime.  *


If you can't make a FaceTime call on your iPhone, iPad, or iPod touch..   -


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch     *


Try a forced restart.


Reset Device.      -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

1 reply
Question marked as Best reply

Aug 8, 2021 7:32 PM in response to mayd187

See the Apple Support article(s) below.


Messages - If you get an error when trying to activate iMessage or FaceTime.  *


If you can't make a FaceTime call on your iPhone, iPad, or iPod touch..   -


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch     *


Try a forced restart.


Reset Device.      -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

Why can’t I connect FaceTime

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