kernel_task is killing my wi-fi, how do I fix it?

Over the past few months I have had a strange issue where the wi-fi on my iMac has stopped working. Over a period of many weeks I have discovered the issue but do not understand why it is happening or how to resolve it.


Basically, I have determined that when the kernel_task process is running high as a % of CPU in Activity Monitor, my wi-fi performance is degraded and ultimately it switches off. In one incident, the wi-fi remained off for a month, before it suddenly came back to life. Other times, the problem lasts just a couple of mins. But the common factor in all occasions is that the kernel_task is running high, usually >50%, but as high as 400%!


I've read this is to do with temperature in the computer. However this also happens when I turn the computer on and the iMac is not warm to touch.


I've tried a PRAM reset, and killing apps, and unplugging USB hubs, nothing seems to work. It appears to be quite random.


Any thoughts on how to resolve would be greatly appreciated!

iMac 27″ 5K, macOS 11.5

Posted on Aug 9, 2021 1:53 AM

Reply
5 replies

Aug 11, 2021 9:08 PM in response to Jamie Crain

Hi,

and welcome to the Apple Community, where some of us do our best to help each other troubleshoot.


Apple support have a couple of articles online that may be helpful.


If kernel_task is using a large percentage of your Mac CPU

https://support.apple.com/en-us/HT207359


View energy consumption in Activity Monitor on Mac

https://support.apple.com/en-au/guide/activity-monitor/actmntr43697/mac


Wondering

  • if you have enough memory / storage available (at least 50Gb free) to allow your Mac to operate smoothly.
  • if you have a "not-fully-compatible" third-party (non_Apple) App installed that may be causing interference.

(Eg: some folks have found Chrome may use excessive energy)


All the best :)

Aug 12, 2021 6:41 PM in response to Jamie Crain

Thank you for your reply, and for sharing your thoughts.


Big Sur was such a major upgrade, it caused a steep learning curve for many of us.

It would be good to determine the cause of the kernel task process running so high.


Also:

if may be worth looking more deeply into the unreliable internet connection.

You might want to check with your service provide ... try resetting the modem ... etc.


Solve internet connection problems on Mac

https://support.apple.com/en-au/guide/mac-help/mh11395/11.0/mac/11.0


If your Mac doesn't connect to the Internet over Wi-Fi

https://support.apple.com/en-au/guide/mac-help/mh11395/11.0/mac/11.0


Troubleshoot joining a Wi-Fi network on Mac

https://support.apple.com/en-au/guide/mac-help/mchlp2725/11.0/mac/11.0


All the best.

Aug 11, 2021 10:00 PM in response to brbo

Hi there, thanks for that.


I have 16GB of RAM installed, and generally use Office 365.


I have a few hundred GBs free on the Fusion Drive so space is not an issue.


I have previously deleted all 3rd party apps not required, especially those that claim to enhance the OS. I have Chrome installed, but rarely use it, preferring Safari.


I am thinking I will need to complete a full erase and fresh install. Since upgrading to Big Sur a few months back I've had nothing but problems...

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kernel_task is killing my wi-fi, how do I fix it?

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