You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPad is connected to a unknown headphone

Device : iPad Air 2 :For the last 2 days my iPad has no sound , when I go to YouTube or other apps , I can’t play any sound , when I scroll down the screen to see the sound status , it’s showing an headphone like symbol , I restarted my iPad , turned off Bluetooth, flight mode etc . but nothing is helping me , I even watched videos on you tube how to fix it but ...... my iPad doesn’t have sound 🥲..... so I request you can you tell me how to fix it , Regards . And one more thing there’s no headphone in my house 👻👻

iPad Air 2, iPadOS 14

Posted on Aug 9, 2021 1:18 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2021 2:46 AM

If it is stuck in headphone mode, contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Aug 9, 2021 2:46 AM in response to baana

If it is stuck in headphone mode, contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

My iPad is connected to a unknown headphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.