📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Belinda_Herde
Belinda_Herde Author
User level: Level 1
4 points

macbook air 2017 not charging

My Macbook air 2017 will not charge- it will not turn on without the power cord plugged in and the cord remains red when plugged in? thanks


Posted on Aug 9, 2021 2:05 AM

Reply
Question marked as Top-ranking reply
User profile for user: kaz-k
kaz-k
User level: Level 9
50,178 points

Posted on Aug 9, 2021 5:19 AM

Hi,

If your Mac battery won’t charge - Apple Support

If it doesn't help, try to check your MacBook Air battery related hardware with Apple Diagnostics.

Use Apple Diagnostics to test your Mac - Apple Support

Apple Diagnostics reference codes - Apple Support


View in context

Similar questions

1 reply

macbook air 2017 not charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up