Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i forget my security questions answers , icant reset my security questions answered

i want to reset my security questions please jelp me.


iPhone 4s, iOS 9

Posted on Aug 9, 2021 2:47 AM

Reply
Question marked as Best reply

Posted on Aug 9, 2021 4:05 AM

Read these links please:


About Apple ID security questions

Click here --> https://support.apple.com/HT201363 to "Learn about Apple ID security questions, including how to set up or change your questions."


"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" here are two methods that are relatively similar for possibly recovering from "not sufficient information" by signing up for Two Factor Authentication at this stage. See these posts by Community Specialists:

click here --> https://discussions.apple.com/thread/252885215?answerId=255425124022#255425124022

and here --> https://discussions.apple.com/thread/253011979?answerId=255657543022#255657543022


Alternatively "Contact Apple for help with Apple ID account security", click here --> https://support.apple.com/HT204169 If the online option does not resolve the problem I suggest trying to get a personalized response with a chat or telephone call. To talk by telephone: Contact Apple for support and service - Apple Support --> https://support.apple.com/HT201232


For other support options, including those if your country does not have telephone support, click here -->: https://support.apple.com/choose-country-region To chat, choose any topic, (not Apple ID) continue working your way down options until you find one with chat support, then ask to be redirected.

(Note: If your country is not listed, there may be a support option at the end of each region section for "other".)


1 reply
Question marked as Best reply

Aug 9, 2021 4:05 AM in response to eisa257

Read these links please:


About Apple ID security questions

Click here --> https://support.apple.com/HT201363 to "Learn about Apple ID security questions, including how to set up or change your questions."


"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" here are two methods that are relatively similar for possibly recovering from "not sufficient information" by signing up for Two Factor Authentication at this stage. See these posts by Community Specialists:

click here --> https://discussions.apple.com/thread/252885215?answerId=255425124022#255425124022

and here --> https://discussions.apple.com/thread/253011979?answerId=255657543022#255657543022


Alternatively "Contact Apple for help with Apple ID account security", click here --> https://support.apple.com/HT204169 If the online option does not resolve the problem I suggest trying to get a personalized response with a chat or telephone call. To talk by telephone: Contact Apple for support and service - Apple Support --> https://support.apple.com/HT201232


For other support options, including those if your country does not have telephone support, click here -->: https://support.apple.com/choose-country-region To chat, choose any topic, (not Apple ID) continue working your way down options until you find one with chat support, then ask to be redirected.

(Note: If your country is not listed, there may be a support option at the end of each region section for "other".)


i forget my security questions answers , icant reset my security questions answered

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.