How do I fix discolouration on my IPad Air 2?

I have a weird colour on my iPad. The colouring has a brownish tinge. Like a dark brown pigmentation on a persons skin. I’ve checked settings and I have shut down the device and started it up but made no difference. IPad model is iPad Air 2. MGTX2B/A iOS 14.7.1

Thanks for helping


[Image Edited by Moderator to Remove Personal Information]

Posted on Aug 9, 2021 2:27 AM

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9 replies

Aug 10, 2021 10:43 AM in response to Sharon_419

Hi Sharon. There is no discolouration taking photos. Good Photos taken by my iPhone show up on my iPad with the brownish tinge as in the attached photo.. Colour filters are not enabled. Restating the IPad made no difference. The pictures in the photo App are all blemished by this brown tinge. Up to last week this hadn’t occurred. The iPad is updated. Thanks for your interest.


Aug 10, 2021 6:29 AM in response to Donegalcharm

Hello Donegalcharm,


Welcome to Apple Support Communities! We understand that you’re seeing some discoloration when taking photos using your iPad Air 2. We’d like to help.


We have a few questions we’d like to ask to better understand the issue.


Are you noticing this discoloration when taking photos in different locations (indoors and outdoors) and in different lighting as well?


Do you have any color filters enabled? Take a look at Use display and text size preferences on your iPhone, iPad, and iPod touch to learn how to manage these settings.


Try restarting your iPad, then take a photo. Does the issue continue?


Is your iPad updated to the latest iPadOS version? If not, back up and Update your iPhone, iPad, or iPod touch.


Keep us posted on the results.


Aug 10, 2021 11:45 AM in response to Donegalcharm

Donegalcharm,


Thank you for providing this information. To follow up, are you seeing this brown tint on the iPad only with photos or systemwide on the iPad? In other apps?


If you restarted, updated iPadOS, and checked your settings to ensure there are no filters enabled, as a next step we would suggest contacting Apple Support. Here's how to Get Support.


Take care.

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How do I fix discolouration on my IPad Air 2?

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