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passcode lock out

i typed my phone passcode in wrong a number of times due to the screen not working properly. i have gone through all the steps to get back into my phone and it does not alow me to go further than the screen showing a computer with a cable

iPhone 7 Plus, iOS 14

Posted on Aug 9, 2021 5:33 AM

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Question marked as Top-ranking reply

Posted on Aug 9, 2021 5:44 AM

Keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud), pay attention to the specific gestures that you need to perform while connecting your iPhone to a computer (Windows 10 PC running the latest iTunes version) or Mac (which can have iTunes or Finder, depending on the macOS installed on it), and follow these instructions to re-gain access to your device:--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

or watch this support video about the same matter:

https://www.youtube.com/watch?v=7s8-zLG9ySQ


Regards

Giulio

1 reply
Question marked as Top-ranking reply

Aug 9, 2021 5:44 AM in response to dave582_saunders

Keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud), pay attention to the specific gestures that you need to perform while connecting your iPhone to a computer (Windows 10 PC running the latest iTunes version) or Mac (which can have iTunes or Finder, depending on the macOS installed on it), and follow these instructions to re-gain access to your device:--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

or watch this support video about the same matter:

https://www.youtube.com/watch?v=7s8-zLG9ySQ


Regards

Giulio

passcode lock out

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