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User profile for user: reyaaaa
reyaaaa Author
User level: Level 1
8 points

Unresponsive screen

My Iphone 8 plus’ screen is unresponsive. Could the cause of this is that my iphone is on ios 13.5.1? should i update it to the latest version? can it support my phone? thank you.

iPhone 8 Plus, iOS 13

Posted on Aug 9, 2021 8:46 AM

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User profile for user: ChrisJ4203
ChrisJ4203
User level: Level 10
230,678 points

Posted on Aug 9, 2021 9:00 AM

The iPhone 8 will support the latest iOS, 14.7.1. You should update, however if you are experiencing a problem with the screen, you may not be able to. See this first about the screen. If the screen isn’t working on your iPhone or iPad - Apple Support


If you have a computer, and have used the iPhone with the computer before and it is trusted, you can update via the computer. Update your iPhone, iPad, or iPod touch - Apple Support

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User profile for user: ChrisJ4203
ChrisJ4203
User level: Level 10
230,678 points

Aug 9, 2021 9:00 AM in response to reyaaaa

The iPhone 8 will support the latest iOS, 14.7.1. You should update, however if you are experiencing a problem with the screen, you may not be able to. See this first about the screen. If the screen isn’t working on your iPhone or iPad - Apple Support


If you have a computer, and have used the iPhone with the computer before and it is trusted, you can update via the computer. Update your iPhone, iPad, or iPod touch - Apple Support

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User profile for user: ChrisJ4203
ChrisJ4203
User level: Level 10
230,678 points

Aug 10, 2021 5:06 PM in response to reyaaaa

The phone should not lag. Make sure you always keep at least 10% of the iPhone's total capacity free at all times for best operation. If the screen is doing this intermittently, then you may wish to set up a Genius Bar appointment at your nearest Apple Store for Apple to test the device. They will explain your options from there.

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Unresponsive screen

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