You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

8 points

Ipad pro 12.9 black screen

My new ipad pro 12.9 received month ago while using suddenly the screen became black and tried to make off and on and still in black

Posted on Aug 9, 2021 6:48 PM

Top-ranking reply

Level 10

149,568 points

Posted on Aug 9, 2021 10:33 PM

The response below was originally posted by ➔ LotusPilot and it was posted ➔ Here.

If iPad isn’t responding, do one of the following:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article ➔ If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

Axel F.

View in context

Similar questions