Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Blossom56
Blossom56 Author
User level: Level 1
5 points

How can I contact Apple support when my phone is frozen and I don’t know the serial number

How can I contact Apple support when my phone is frozen, forced restart does not work, and I don’t know my serial number?

iPhone 11, iOS 14

Posted on Aug 9, 2021 7:18 PM

Reply
Question marked as Best reply
User profile for user: Limnos
Limnos
User level: Level 10
412,765 points

Posted on Aug 9, 2021 7:29 PM

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


Find the serial number or IMEI on your iPhone, iPad, or iPod touch - Apple Support


- If you need more help Contact Apple Support https://getsupport.apple.com/?caller=kbase

View in context

Similar questions

1 reply

How can I contact Apple support when my phone is frozen and I don’t know the serial number

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up