Two factor authentication
How do I turn two factor authentication off to be able to get back into my iCloud Because I don’t have the phone no more that it’s sending the authentication code to
iPhone 11
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Two-factor authentication is enabled by default on new Apple IDs and cannot be turned off.
If you have an old account and recently activated Two Factor Authentication note this section of an Apple support article:
"Two-factor authentication for Apple ID" - https://support.apple.com/HT204915
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"Can I turn off two-factor authentication after I’ve turned it on?
... If you recently updated your account, you can unenroll within two weeks of enrollment. Just open your enrollment confirmation email and click the link to return to your previous security settings ..."
Read the article 'Two-factor authentication for Apple ID' (click here --> https://support.apple.com/HT204915 ) thoroughly. Various sections contain information that is key to you being able to set up and use a different telephone to get a verification code you can use. Failing that you can ask for account recovery.
"If your iPhone is your only trusted device and it is missing or damaged, you will be unable to receive verification codes required to access your account."
"If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account."
Read the sections about:
- Trusted phone numbers
- Manage your account > Keep your trusted numbers up to date and add a phone number.
- What if I can't access a trusted device or didn't receive a verification code?
And if necessary:
- If I can't sign in, how do I regain access to my account?
Sign into your account at https://appleid.apple.com/ and add your new number, then sign out of iCloud and back in again on your devices.
Get a verification code and sign in with two-factor authentication - https://support.apple.com/HT204974