Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Dent on Macbook Air M1

Hi, I accidentally dropped my Macbook Air and it got a dent on the lower left side of the screen. Can Apple still repair the dent or the screen needs to be replaced? Thank you.

MacBook Air 13″, macOS 11.5

Posted on Aug 10, 2021 7:27 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 10, 2021 12:48 PM

Is the screen damaged or is it just the case that's dented? If all it is is the case, to me that looks like a minor cosmetic issue. Apple might still repair it but it would likely be horribly expensive and I suspect you may have to pay for it entirely yourself since even if you have AppleCare, cosmetic damage may not be covered


https://www.apple.com/legal/warranty/products/mac-english.html

This warranty does not apply: (a) to consumable parts, such as

batteries, unless failure has occurred due to a defect in materials or

workmanship; (b) to cosmetic damage


If there's more extensive damage

Macbook Air service & repair - http://www.apple.com/support/macbookair/service



4 replies
Question marked as Top-ranking reply

Aug 10, 2021 12:48 PM in response to YelZ2020

Is the screen damaged or is it just the case that's dented? If all it is is the case, to me that looks like a minor cosmetic issue. Apple might still repair it but it would likely be horribly expensive and I suspect you may have to pay for it entirely yourself since even if you have AppleCare, cosmetic damage may not be covered


https://www.apple.com/legal/warranty/products/mac-english.html

This warranty does not apply: (a) to consumable parts, such as

batteries, unless failure has occurred due to a defect in materials or

workmanship; (b) to cosmetic damage


If there's more extensive damage

Macbook Air service & repair - http://www.apple.com/support/macbookair/service



Dent on Macbook Air M1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.