Facial recognition iPhone no longer unlocks my watch after 14.7.1 update

I updated to 14.7.1 and have facial recognition on my iPhone. Now it no longer unlocks my watch! What do I do to make it work again?

Posted on Aug 10, 2021 10:02 AM

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1 reply

Aug 11, 2021 8:39 AM in response to PhBtBet

Hello PhBtBet,


Thank you for using Apple Support Communities.


We understand that your Apple Watch is not unlocking when you unlock your iPhone. If you have followed the steps in the related article above and your iPhone is updated to iOS 14.7.1 and you have checked the settings on the Apple Watch to unlock it when you unlock your iPhone: "Open the Settings app  on your Apple Watch, tap Passcode, then turn on Unlock with iPhone."


Lock or unlock Apple Watch - Apple Support


Then we would recommend that you Contact Apple Support directly for more specific assistance.


Best regards.

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Facial recognition iPhone no longer unlocks my watch after 14.7.1 update

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