Can someone tell me why I don't see the logo image for some of the merchants for whom I have used my Apple card? My company receives payments through card processing as well; I want to know how my company's logo can be displayed on the Apple card account
Hi, sometimes the logo won’t appear because of slow internet connections. In other cases, the merchant may not have made available the information or it’s not in the correct format etc. I would reach out to Goldman Sachs, the issuing bank for the Apple Card. I’m not sure this will help, because the contact info is for their Apple Card support team, not their app development team. There may be a way to go from support to development, but I can’t say specifically. Sorry.
CONTACTING — Goldman Sachs Bank
• Using Messages; chat with an Apple Card specialist.
• Calling us toll-free at 877-255-5923; or
• Writing to us at Lockbox 6112, P.O. Box 7247, Philadelphia, PA 19170-6112.
Merchant logos missing for some merchants on Apple card transactions
