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This update requires OS X version 10.10.

I have OS version 10.9.5 and I want to upgrade to 10.10.5, but I get this message even before it attempts to install, can someone help?

MacBook Pro 13″, macOS 10.13

Posted on Aug 10, 2021 11:37 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 10, 2021 6:09 PM

What you have been trying to install is an update for Mac OS X 10.10 Yosemite probably downloaded from

the Apple Support Downloads site these updates can only be installed if you are already running an earlier

version of Mac OS X Yosemite.


If you want to move from one OS to a newer OS that is called an upgrade and can only be done using the

full installer app.

Follow the instructions below if you want to install Mac OS X Yosemite 10.10.5, if you would rather upgrade

directly to Mac OS X El Capitan10.11.6 follow the same instructions but replace any mention of Yosemite with El Capitan.


How to get old versions of macOS – Apple Support

Go to Download macOS and click on OS X Yosemite 10.10

this downloads InstallMacOSX.dmg to your Downloads folder.


The next section can only be done on a mac that is capable of running Yosemite,

a mac that came preinstalled with an OS later than Yosemite will refuse to do the next bit.


When downloaded open to InstallMacOSX.pkg, double-click on

that and an installation window will open, this does not install Yosemite

but converts the InstallMacOSX.pkg to the Install OS X Yosemite.app which 

you will find in your Applications folder.


 (If the installation window asks which disk you want to install to, you must pick 

the disk that you are booted to at the time. Not any internal or external disk that 

you want to eventually install Yosemite on, that is for later.)


To start the installation of Yosemite double click on the Install OS X Yosemite.app.


The copy of the install app self deletes after installing Yosemite, so make sure you keep a copy of the InstallMacOSX.dmg

if you need it in future, or you could just make a copy of the Install OS X Yosemite.app prior to installing and moving it to

an external drive for safe keeping. It is also possible to create a bootable USB installer disk using the Install OS X Yosemite.app

in the Applications folder and the createinstallmedia command in the Terminal app. 


Read the instructions here,

How to create a bootable installer for macOS – Apple Support


sudo /Applications/Install\ OS\ X\ Yosemite.app/Contents/Resources/createinstallmedia --volume /Volumes/MyVolume --applicationpath /Applications/Install\ OS\ X\ Yosemite.app


It may also be possible for your mac to upgrade to some of the newer OS's if you are interested.


Which OS you can upgrade to will be governed by which model and year your mac is.


Click on the  top left of your screen click on About This Mac to find out the year of your mac.


If you find your mac can upgrade to the newer OS's like macOS Mojave 10.14, macOS Catalina 10.15, 

macOs Big Sur 11.5 I would recommend you upgrade to macOS High Sierra 10.13 first.


For High Sierra, Mojave or Catalina,


Open Safari and click on this link, 

How to get old versions of macOS – Apple Support

Go to Check Compatibility to see if your mac qualifies for the OS upgrade you want.

Then go to the Download OS section and click on the OS you want to install.

This will redirect you to the App Store download page for the chosen OS it should say

Get or Download. This downloads the Install macOS ******.app directly to your

Applications folder.


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS ******.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.


If you want to or are able to install Big Sur, open Safari and click on the link below.

How to upgrade to macOS Big Sur - Apple Support


If you are considering upgrading to Catalina or Big Sur be warned they do not support 32bit apps.

Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,

some updates may be free, some may be paid. Use this app to discover which apps you have

are 32bit, https://www.stclairsoft.com/Go64/ then contact the developers of the software to see

if they are offering 64bit updates.

4 replies
Question marked as Top-ranking reply

Aug 10, 2021 6:09 PM in response to chernan7587

What you have been trying to install is an update for Mac OS X 10.10 Yosemite probably downloaded from

the Apple Support Downloads site these updates can only be installed if you are already running an earlier

version of Mac OS X Yosemite.


If you want to move from one OS to a newer OS that is called an upgrade and can only be done using the

full installer app.

Follow the instructions below if you want to install Mac OS X Yosemite 10.10.5, if you would rather upgrade

directly to Mac OS X El Capitan10.11.6 follow the same instructions but replace any mention of Yosemite with El Capitan.


How to get old versions of macOS – Apple Support

Go to Download macOS and click on OS X Yosemite 10.10

this downloads InstallMacOSX.dmg to your Downloads folder.


The next section can only be done on a mac that is capable of running Yosemite,

a mac that came preinstalled with an OS later than Yosemite will refuse to do the next bit.


When downloaded open to InstallMacOSX.pkg, double-click on

that and an installation window will open, this does not install Yosemite

but converts the InstallMacOSX.pkg to the Install OS X Yosemite.app which 

you will find in your Applications folder.


 (If the installation window asks which disk you want to install to, you must pick 

the disk that you are booted to at the time. Not any internal or external disk that 

you want to eventually install Yosemite on, that is for later.)


To start the installation of Yosemite double click on the Install OS X Yosemite.app.


The copy of the install app self deletes after installing Yosemite, so make sure you keep a copy of the InstallMacOSX.dmg

if you need it in future, or you could just make a copy of the Install OS X Yosemite.app prior to installing and moving it to

an external drive for safe keeping. It is also possible to create a bootable USB installer disk using the Install OS X Yosemite.app

in the Applications folder and the createinstallmedia command in the Terminal app. 


Read the instructions here,

How to create a bootable installer for macOS – Apple Support


sudo /Applications/Install\ OS\ X\ Yosemite.app/Contents/Resources/createinstallmedia --volume /Volumes/MyVolume --applicationpath /Applications/Install\ OS\ X\ Yosemite.app


It may also be possible for your mac to upgrade to some of the newer OS's if you are interested.


Which OS you can upgrade to will be governed by which model and year your mac is.


Click on the  top left of your screen click on About This Mac to find out the year of your mac.


If you find your mac can upgrade to the newer OS's like macOS Mojave 10.14, macOS Catalina 10.15, 

macOs Big Sur 11.5 I would recommend you upgrade to macOS High Sierra 10.13 first.


For High Sierra, Mojave or Catalina,


Open Safari and click on this link, 

How to get old versions of macOS – Apple Support

Go to Check Compatibility to see if your mac qualifies for the OS upgrade you want.

Then go to the Download OS section and click on the OS you want to install.

This will redirect you to the App Store download page for the chosen OS it should say

Get or Download. This downloads the Install macOS ******.app directly to your

Applications folder.


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS ******.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.


If you want to or are able to install Big Sur, open Safari and click on the link below.

How to upgrade to macOS Big Sur - Apple Support


If you are considering upgrading to Catalina or Big Sur be warned they do not support 32bit apps.

Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,

some updates may be free, some may be paid. Use this app to discover which apps you have

are 32bit, https://www.stclairsoft.com/Go64/ then contact the developers of the software to see

if they are offering 64bit updates.

This update requires OS X version 10.10.

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