how to use account recovery?
Dear member Communities,
My iphone was stolen, and the thief was changed my phone number and password, so i can't use my account anymore. How to get my account back, please give me some advice...
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Dear member Communities,
My iphone was stolen, and the thief was changed my phone number and password, so i can't use my account anymore. How to get my account back, please give me some advice...
For information about 'How to use account recovery when you can’t reset your Apple ID password', click here --> https://support.apple.com/HT204145
Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145
'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021
Security and your Apple ID - https://support.apple.com/HT201303
Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.
For information about 'How to use account recovery when you can’t reset your Apple ID password', click here --> https://support.apple.com/HT204145
Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145
'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021
Security and your Apple ID - https://support.apple.com/HT201303
Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.
First, thank you Limnos for your support, but its seem not solve the problem.
I used two factor verification for my account. When my iphone was stolen, the thief changes my phone number that registered for two factor verification, and change my password too.
So, I can't reset my password, cause there is a question about the correct phone number for two factor verification, and I couldn't provide the correct number. What should I do to regain my appleId?
Sorry, Apple's editor interface corrupted the link in my earlier post. Try this one:
How to use account recovery when you can’t reset your Apple ID password - Apple Support
how to use account recovery?