iCloud storage

Hello,

I bought an iPhone 12 Pro Max with 64GB in January but I stopped using it in June. I purchased a 50GB because the 64GB was too small. So I bought another iPhone 12 Pro Max 256GB and I no longer need to continue purchasing the extra 50GB for space because the 256GB is enough.

Apple has been asking me to pay for the 50GB which is a monthly subscription, but I don’t need it. And I haven’t paid the monthly subscription… so I see all of my songs in music has dissappeared.

I need help.

iPhone 12 Pro Max, iOS 14

Posted on Aug 11, 2021 6:21 AM

Top-ranking reply

Limnos

Level 10

428,339 points

Posted on Aug 11, 2021 7:29 AM

You still have to pay for subscriptions even if you don't use them.

Click on the link to read how to "Downgrade or cancel your iCloud storage plan" on an iOS device, a Mac, or a PC. --> https://support.apple.com/HT207594

I don't know if the music issue is related to you not paying for money you owe. You will have to contact Apple:

Billing & Subscriptions --> https://getsupport.apple.com/?PGF=PGF63006

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iCloud storage

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