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Iphone 12mini torch switches itself off

Hi,

Having a problem with a iphone 12 mini camera and torch.

  • Switching on torch on lock screen or in drop down menu widget lights the flashlight, but after screen switches off, or I lock the screen with a button it stops lighting. Widget button stays on. After that it will not work anymore switching widget indicates on/off but won't work.
  • Camera sometimes (usually) takes 3-20 seconds to show the view. After opening camera app, app itself starts, all the settings starts, but there is no view from the camera, screen is black, and after some time it shows the view from the camera.
  • After opening/closing camera torch resets and starts to work again. But just for one time.


Any third party torch app seems to get it working, but it switches off also with locking the screen.

It seems to be software issue, as it reacts to software.

iPhone 12 mini

Posted on Aug 11, 2021 6:49 AM

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Aug 12, 2021 7:24 AM in response to Citizen1001

Hello Citizen1001,


Thank you for using Apple Support Communities. Based on your post, the Torch and Camera are not working on your iPhone 12 mini. We'll do our best to assist.


Have you tried all of the steps in: If the camera or flash on your iPhone, iPad, or iPod touch isn't working


This could be that the Torch and Camera hardware is beginning to fail. To out rule this, it might be best to backup the iPhone, restore it to factory settings to test it out. Here's the information on completing this:


How to back up your iPhone, iPad, and iPod touch


Restore your iPhone, iPad, or iPod to factory settings


Do not restore the backup, set it up as new to test it out.


After this, should the issue be resolved, try to restore the backup and test it out: Restore your iPhone, iPad, or iPod touch from a backup



If the issue continues to occur without the backup restored, then we'd recommend to bring it in for an inspection.


This can help to prepare you for that visit: Get your iPhone, iPad, or iPod touch ready for service


Select your region and search nearby for a service center: Find Locations


Wishing you the best, take care.

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Iphone 12mini torch switches itself off

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