Actually My son have iPhone .he used iPhone one year and then something happens.
He tried his iPhone lock but it appears that the passcode is wrong as I am from Pakistan and we didn’t get any receipt of purchasing that apple wants. He got a handwritten receipt of iPhone but apple doesn’t accept it. He called apple 6months ago but they said they only unlocked iPhone when he will provide original receipt. How I can get original receipt…??
iPhone XS Max
There is nothing we can do to help and you have already learned that Apple will not help without the original receipt. Activation Lock is a theft prevention feature and cannot be bypassed.
There is nothing we can do to help and you have already learned that Apple will not help without the original receipt. Activation Lock is a theft prevention feature and cannot be bypassed.
If he forgot the passcode for the Lock Screen, all he has to do is follow the instructions here: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
If it's activation locked, and he no longer has access to his Apple ID, without the original receipt from an authorized retailer, it's a brick.
See if the following article can help: How to Find Receipts for Apple Purchases - macReports
iPhone XSMax locked by mistake
