I cant scroll through messages on my MacBook, why,how?

I cant scroll through messages on my MacBook, why,how?



Windows, Windows 10

Posted on Aug 11, 2021 12:42 PM

Reply
1 reply

Aug 12, 2021 8:44 AM in response to Gharris3

Hello Gharris3,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to scroll up and down in threads in the Messages app on your Mac. First, try running First Aid on your hard drive with the built in Disk Utility tool, as this can correct simple issues like you're experiencing.



How to repair a Mac disk with Disk Utility



Next, use safe mode to start up your Mac as it does the following things:



  • Verifies your startup disk and attempts to repair directory issues, if needed
  • Loads only required kernel extensions
  • Prevents Startup Items and Login Items from opening automatically
  • Disables user-installed fonts
  • Deletes font caches, kernel cache, and other system cache files



Log in to your user account and test the issue while in safe mode and then restart normally and test the issue again.



How to use safe mode on your Mac

Graphics performance limited in macOS Recovery, safe mode, or Guest User mode



Cheers!

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I cant scroll through messages on my MacBook, why,how?

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