whagt do i do if the apple logo is still flashing on and off and wont restart?

whatt do i do if the apple logo is still flashing on and off and won't restart?

iPhone 11 Pro, iOS 14

Posted on Aug 11, 2021 4:22 PM

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Question marked as Top-ranking reply

Posted on Aug 12, 2021 10:32 AM

Hi there marina7111,


Thanks for reaching out in the Apple Support Communities! We'd be glad to see how we can help out. We understand that your iPhone is experiencing issues starting up properly and may be stuck on the Apple logo. For this, you'll want to attempt the steps outlined in If your iPhone is stuck on the Apple logo.


Also, looking at the article that you came from, were you able to get the Restore screen to appear on your iPhone? This would be needed for the next steps to attempt updating your iPhone via a computer. You can learn more about this from the support article we had provided above.


Let us know how this works out for you. Cheers.

1 reply
Question marked as Top-ranking reply

Aug 12, 2021 10:32 AM in response to marina7111

Hi there marina7111,


Thanks for reaching out in the Apple Support Communities! We'd be glad to see how we can help out. We understand that your iPhone is experiencing issues starting up properly and may be stuck on the Apple logo. For this, you'll want to attempt the steps outlined in If your iPhone is stuck on the Apple logo.


Also, looking at the article that you came from, were you able to get the Restore screen to appear on your iPhone? This would be needed for the next steps to attempt updating your iPhone via a computer. You can learn more about this from the support article we had provided above.


Let us know how this works out for you. Cheers.

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whagt do i do if the apple logo is still flashing on and off and wont restart?

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