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I can’t update and download apps on my iPhone

Posted on Aug 12, 2021 6:34 AM

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Question marked as Best reply

Posted on Aug 12, 2021 6:45 AM

What happens when you try? Error message(s)?


See the Apple Support article(s) below. 


Apps won’t downloaded.  *


App Store, iTunes Store, or other Apple services - If you can't connect   *


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch     *


Try a forced restart.


Reset Device.      -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

1 reply
Question marked as Best reply

Aug 12, 2021 6:45 AM in response to Scarlett_1486

What happens when you try? Error message(s)?


See the Apple Support article(s) below. 


Apps won’t downloaded.  *


App Store, iTunes Store, or other Apple services - If you can't connect   *


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch     *


Try a forced restart.


Reset Device.      -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

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