No iCloud folder in Notes app

Hey,

i have an iphone XS with the latest iOs version and I’m having trouble with the Notes app.


I only have the « On my phone » folder but I’d like to have the iCloud folder as well.


iCloud is listed in the Notes account settings and it is activated for the Notes app.


What can I do ? Thanks !




iPhone XS

Posted on Aug 12, 2021 10:31 AM

Reply
1 reply

Aug 13, 2021 9:26 AM in response to Leo2212

Hello, Leo2212!


Thanks for reaching out to the Apple Support Communities! It sounds like you are missing your iCloud Notes folders. Are the notes showing when you log into www.icloud.com?


The related article If you're missing notes on your iPhone, iPad, or iPod touch is the best one for this topic. If it doesn't help to Restart your iPhone, we would recommend reaching out to Apple directly by checking out this link to Get Support and they will be more than happy to proceed with additional steps.


Have a good day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

No iCloud folder in Notes app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.