[Apple TV (3rd Generation)] Cannot connect to my home wifi but other wifi

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Level 1

8 points

[Apple TV (3rd Generation)] Cannot connect to my home wifi but other wifi

Hi guys, my name is Kenny.

I not able to connect my Apple TV to my home wifi but other wifi, so I'm wondering if there is any configurations needed on my wifi router for Apple TV to connect?

This is my Apple TV:

This is my home wifi router:

Thanks,

Kenny.

Posted on Aug 12, 2021 7:12 PM

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Answer 1

Best reply

KennyEng97 Author

Level 1

8 points

Aug 13, 2021 7:29 AM in response to Urquhart1244

Hi Urquhart1244,

I've tried with "WPA2/WPA3 Encryption" but I got error of "Wi-Fi password you entered is not correct. Try again (-100)" and doesn't ask me to re-enter password.

It able to connect to my home Wi-Fi after I switched to "WPA/WPA2 Encryption".

Thanks,

Kenny.

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Answer 2

rkaufmann87

Level 10

140,850 points

Aug 12, 2021 7:18 PM in response to KennyEng97

Kenny,

Have you considered upgrading your Apple TV 3 to an Apple TV 4K. Your ATV 3 is extremely outdated and does not come close to offerng you the content available as on the Apple TV 4K. If you are in the USA you can still find Apple TV 4K 1st generations for only $129.99 at https://www.bhphotovideo.com/c/product/1361939-REG/apple_mqd22ll_a_tv_4k_32gb.html

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Answer 3

KennyEng97 Author

Level 1

8 points

Aug 12, 2021 10:58 PM in response to rkaufmann87

Hi rkaufmann87,

I'm aware of that, but for me, it's a waste of buying a new one when the existing is still working fine, plus this is my girlfriend gifted me on my birthday few years ago.

Thanks,

Kenny.

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Answer 4

Aug 13, 2021 7:07 AM in response to KennyEng97

My default settings is already set to WPA2-PSK.

Then that is not the reason.

I would advise to use “WA2/WPA3 Encryption” however, so that WPA3 capable devices can use WPA3, with WPA2 as fallback for older devices.

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Answer 5

KennyEng97 Author

Level 1

8 points

Aug 13, 2021 6:14 AM in response to Urquhart1244

Hi Urquhart1244,

My default settings is already set to WPA2-PSK:

Please advise if I should try another options.

Thanks,

Kenny.

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Answer 6

KennyEng97 Author

Level 1

8 points

Aug 12, 2021 7:30 PM in response to rkaufmann87

Hi rkaufmann87, thanks for quick response.

I'm not planning on upgrading to Apple TV 4K due to my Apple TV is still working fine and I stay in Malaysia by the way.

Thanks,

Kenny.

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Answer 7

Aug 12, 2021 10:18 PM in response to KennyEng97

If your router is set for WPA3, then that may be too new for the 3rd generation. Consider using the WPA3 + WPA2 compatibility settings, so that older devices may connect as well.

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