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how do i factory reset my ipad?

factory reset. how do i do that?



Posted on Aug 13, 2021 4:37 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 13, 2021 6:02 AM

Reset with what aim? What are you attempting to achieve? Answers to these questions may be relevant.


Assuming that you can still access your iPad settings, you can fully reset your iPad - erasing all data and settings:

Settings > General > Reset > Erase All Content & Settings


If you wish to erase and reinstall a fresh copy of iPadOS, you can restore to factory settings using either a PC (with iTunes installed) or a Mac computer (with iTunes or Finder - as appropriate for the installed version of macOS):

Restore your iPhone, iPad or iPod to factory settings – Apple Support


If, however, your iPad is Disabled or Activation Locked, reseting the iPad will not resolve your issue.



Activation Lock


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.



Disabled


If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).



AppleID


You’ll need the AppleID and associated password. For which you’ll need the owner to assist. If these credentials have also been forgotten, they can be recovered by the owner here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


If you intend to reuse the iPad with a different AppleID, you would be well advised to prepare it properly for reuse - as this will ensure that the Activation Lock associated with the original AppleID is removed, along with all data and other sensitive information:

What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support


1 reply
Question marked as Top-ranking reply

Aug 13, 2021 6:02 AM in response to delano0033

Reset with what aim? What are you attempting to achieve? Answers to these questions may be relevant.


Assuming that you can still access your iPad settings, you can fully reset your iPad - erasing all data and settings:

Settings > General > Reset > Erase All Content & Settings


If you wish to erase and reinstall a fresh copy of iPadOS, you can restore to factory settings using either a PC (with iTunes installed) or a Mac computer (with iTunes or Finder - as appropriate for the installed version of macOS):

Restore your iPhone, iPad or iPod to factory settings – Apple Support


If, however, your iPad is Disabled or Activation Locked, reseting the iPad will not resolve your issue.



Activation Lock


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.



Disabled


If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).



AppleID


You’ll need the AppleID and associated password. For which you’ll need the owner to assist. If these credentials have also been forgotten, they can be recovered by the owner here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


If you intend to reuse the iPad with a different AppleID, you would be well advised to prepare it properly for reuse - as this will ensure that the Activation Lock associated with the original AppleID is removed, along with all data and other sensitive information:

What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support


how do i factory reset my ipad?

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