My phone is stuck on the apple symbol

I turned my phone on today and it didn't have all the apps. I shut if off and turned it back on. Now twice it just stays on the apple symbol. What do I need to do.


Posted on Aug 13, 2021 9:57 AM

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Question marked as Top-ranking reply

Posted on Aug 13, 2021 10:11 AM

Start here:--> If your iPhone is stuck on the Apple logo - Apple Support

If the issue persists, it might be a hardware (battery?) problem but we, just users like you, cannot diagnose that issue remotely, sorry.

Contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Aug 13, 2021 10:11 AM in response to Kkhamlin

Start here:--> If your iPhone is stuck on the Apple logo - Apple Support

If the issue persists, it might be a hardware (battery?) problem but we, just users like you, cannot diagnose that issue remotely, sorry.

Contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

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My phone is stuck on the apple symbol

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