The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I purchased the office home and student software when i purchased my mac I downloaded it and installed it but it still says i don't have it and it wants me to go to the app store to purchase it. why is this not working for me
MacBook, OS X 10.10
Most likely you have older versions which no longer work on newer software.
I'm having the same issue. Is it possible to uninstall the update to get your apps (Microsoft Office) back?
I downloaded and installed my office software that I purchased with my mac but i still have the word, excel and powerpoint apps X OUT AND IT SAYS IT NEEDS TO BE UPDATED. Why is this software not up to date after the installation
