Why does my phone say requesting update

Probably because all of the requirements to update are not being met. This includes:

• You must be connected to a Wi-Fi network (and not a personal hotspot)
• The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
• The phone must not be in Low Power Mode
• The phone must not be connected through VPN
• The phone cannot be in Airplane mode