Tidal

I have two Tidal subscriptions and was charged twice.

iPhone 12, 14

Posted on Aug 14, 2021 8:31 AM

Reply
1 reply

Aug 15, 2021 10:23 AM in response to merle261

Hi merle261, We appreciate you reaching out to us. We understand that you have been charged twice for a Tidal subscription.


We’d like to gather additional details that may help us be in a better position to assist you.

Did you only sign up for one subscription?


If you only signed up for one subscription, and you are expecting only one subscription charge, it may be possible to use the support link below to request for a refund.

Request a refund for apps or content that you bought from Apple


If you need further assistance, we recommend that you team up with our Billing experts. 

Our Billing experts are in a better position to handle billing-related issues.

You can use this link to reach out to them: Get Support


Take care!

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Tidal

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