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Sandramendi Author

Level 1

8 points

Old Email on apple store

I used to have a different email for the AppleID and the Apple Store. I now got a new iPhone and some apps are asking me for the old one, but I can't retrieve the password, so I am not able to use the apps.

iPhone X, iOS 14

Posted on Aug 14, 2021 10:46 AM

Top-ranking reply

Eric Root

Level 10

684,591 points

Posted on Aug 14, 2021 10:48 AM

If you forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.

Apple ID - Manage -

Apple ID – Forgot Password *

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Old Email on apple store

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