Apple TV purchases

I purchased a movie last night and the audio is not working on it how can I get refunded for this?

iPhone 11, iOS 14

Posted on Aug 14, 2021 12:19 PM

Reply

Top-ranking reply

Niel

Community+ 2025

Level 10

741,167 points

Posted on Aug 14, 2021 12:27 PM

Delete and redownload it. If this isn't free or the issue persists, use the 'Report a Problem' link in your email receipt or click here and ask.

(203194)

View in context

Similar questions

I purchased a movie on Apple TV an can’t watch it how do I get a refund for it ? It isn’t showing up on my purchase?
394 3
Refund I bought a movie from Apple TV and I cannot watch it cause it won’t play please refund my money
190 1
how to get refund on apple tv for movie rental which had terrible sound My wife rented the 1935 version of Call of the Wild. Why? I have no idea. Anyway, sound was so horrible we turned it off after two minutes. Multiple attempts, same horrid sound. How can I get refund?
831 1

1 reply

Top-ranking reply

Niel

Community+ 2025

Level 10

741,167 points

Aug 14, 2021 12:27 PM in response to trishia99

Delete and redownload it. If this isn't free or the issue persists, use the 'Report a Problem' link in your email receipt or click here and ask.

(203194)

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV purchases

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up