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Myprincess88 Author

Level 1

4 points

iPhone 11 screen frozen

my iPhone 11 screen is frozen and will do nothing. - can not even power for using the method that was recommended on line

iPhone X, iOS 13

Posted on Aug 14, 2021 1:15 PM

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Top-ranking reply

Level 10

165,673 points

Posted on Aug 14, 2021 1:22 PM

Ok ...

Contact Apple directly > Contact - How to Contact Us - Apple

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3 replies

Top-ranking reply

Level 10

165,673 points

Aug 14, 2021 1:22 PM in response to Myprincess88

Ok ...

Contact Apple directly > Contact - How to Contact Us - Apple

Reply

Aug 14, 2021 1:16 PM in response to Myprincess88

Hi,

Try the help in this Apple support article > If your iPhone won't turn on or is frozen - Apple Support

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Myprincess88 Author

Level 1

4 points

Aug 14, 2021 1:20 PM in response to Myprincess88

iPhone 11 is frozen can not power off using method recommended

Reply

iPhone 11 screen frozen

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