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gigikhan49 Author

Level 1

4 points

IPAD locked

My Ipad says IPAD disables connect to iTunes. I can't do anything or enter anything. It's just frozen. If I turn the ipad off and on, it just says the same thing.

iPad Air, iOS 12

Posted on Aug 14, 2021 2:18 PM

Top-ranking reply

frazzm737

Level 9

55,230 points

Posted on Aug 14, 2021 6:33 PM

You will need to restore the device using a computer. The process will erase the device. Later you can restore your data from a recent back-up. Instructions here…

If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

If the device is frozen, this may help also...

If your iPhone won't turn on or is frozen - Apple Support

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IPAD locked

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