You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad says it cannot find an air printer

After the last update this week 8/10/2021 my iPad cannot find my HP Envy printer. I’ve been air printing for over 5 years. I’ve turned them both off and restarted and still it cannot find the air printer.


My iPhone 8 finds it just fine.

iPad, iPadOS 14

Posted on Aug 14, 2021 3:29 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2021 4:19 PM

Since you say the iPhone 8 will find it, I'm guessing that it is on the same wi-fi network as your iPad. Since you have already tried a restart, you can try resetting your Network Settings. It will clear all of your wi-fi passwords, but will not delete any of your content. Go to Settings>General>Reset>Reset Network Settings. Make sure you know your wi-fi network's password before doing this.

1 reply
Question marked as Top-ranking reply

Aug 14, 2021 4:19 PM in response to lauriefromeagle

Since you say the iPhone 8 will find it, I'm guessing that it is on the same wi-fi network as your iPad. Since you have already tried a restart, you can try resetting your Network Settings. It will clear all of your wi-fi passwords, but will not delete any of your content. Go to Settings>General>Reset>Reset Network Settings. Make sure you know your wi-fi network's password before doing this.

iPad says it cannot find an air printer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.