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Level 1

4 points

iPad restore

My iPad never had a passcode and now after several months of not using it, it is asking for a passcode. I am now trying to restore it and it is not showing up on my iTunes when I plug it in and the support.apple.com/iPad/restore is not doing anything.

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Aug 14, 2021 8:22 PM

Top-ranking reply

muguy

Level 10

81,613 points

Posted on Aug 14, 2021 8:38 PM

After connecting the iPad, leave it connected and restart the iPad.

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iPad restore

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