I bought iPhonex 3 years back and till nowI face mobile network issues . I changed my sim, service providers but no network on the earth supports this phone

I bought iPhonex 3 years back and till now I face mobile network issues . I changed my sim and service providers couple of time to see if the problem is either of them but no network on the earth supports this phone. I even took my mobile to apple support store they left me saying it is network issue. I tried my existing service provider sim on android phones it works fine.

what other solution should I try?

iPhone X, 14

Posted on Aug 15, 2021 5:41 AM

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Question marked as Top-ranking reply

Posted on Aug 15, 2021 6:11 AM

How did you come to own this iPhone X; was it bought new from Apple/Apple Reseller or from a Mobile network or even used via one of those resellers such as eBay ?


I ask because what you are describing is the result of a network LOCKED phone.

That is to say an iPhone sold by a mobile carrier for exclusive use on their network subject to subsidies.


If that is the case you can't use this phone with another network SIM, unless unlocked from the original carrier and with the original SIM card onboard and that by the original owner.


If you can get to the Home Screen


Tap the following


Settings/General/About -Scroll down and look for Network Provider Lock - this will have the name of the carrier or otherwise NO SIM restrictions if unlocked.


If the phone is locked and YOU aren't the original owner afraid you have a brick and can't use it .




2 replies
Question marked as Top-ranking reply

Aug 15, 2021 6:11 AM in response to Mehtaj21

How did you come to own this iPhone X; was it bought new from Apple/Apple Reseller or from a Mobile network or even used via one of those resellers such as eBay ?


I ask because what you are describing is the result of a network LOCKED phone.

That is to say an iPhone sold by a mobile carrier for exclusive use on their network subject to subsidies.


If that is the case you can't use this phone with another network SIM, unless unlocked from the original carrier and with the original SIM card onboard and that by the original owner.


If you can get to the Home Screen


Tap the following


Settings/General/About -Scroll down and look for Network Provider Lock - this will have the name of the carrier or otherwise NO SIM restrictions if unlocked.


If the phone is locked and YOU aren't the original owner afraid you have a brick and can't use it .




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I bought iPhonex 3 years back and till nowI face mobile network issues . I changed my sim, service providers but no network on the earth supports this phone

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