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How do I return new AirPods which don’t work?

I have tried to get them both working by following the advice set up and still the left AirPod does not work. I have had them a week but only just tried them out today

Posted on Aug 15, 2021 5:39 AM

Top-ranking reply

Alancito

Level 7

28,144 points

Posted on Aug 15, 2021 5:50 AM

Carole ~ If this doesn't help:

If your left or right AirPod isn't working

Then see:

Returns & Refunds

...found by searching Apple's Knowledge Base.

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How do I return new AirPods which don’t work?

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