Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Face ID stopped working after updating to latest ios

Solve my problem fast


Posted on Aug 15, 2021 8:11 AM

Reply
Question marked as Best reply

Posted on Aug 15, 2021 8:18 AM

We can't solve it because nobody here knows what is causing it particularly on iphone X or XS


Face ID true depth camera

Check out the article If an alert says Face ID has been disabled on your iPhone or iPad Pro

Update to latest iOS if you have not already done so.

(Learn what to do If your iPhone, iPad or iPod touch won’t update here. )

If you did update successfully and are still seeing the same message, you will need to contact Apple Support or take your device in the nearest service location.

 

1 reply
Question marked as Best reply

Aug 15, 2021 8:18 AM in response to AakashPhougat

We can't solve it because nobody here knows what is causing it particularly on iphone X or XS


Face ID true depth camera

Check out the article If an alert says Face ID has been disabled on your iPhone or iPad Pro

Update to latest iOS if you have not already done so.

(Learn what to do If your iPhone, iPad or iPod touch won’t update here. )

If you did update successfully and are still seeing the same message, you will need to contact Apple Support or take your device in the nearest service location.

 

My Face ID stopped working after updating to latest ios

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.