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shannyn66 Author

Level 1

4 points

Apple ID

I have a new phone with a new number. I am still using my old phone/ number. It won’t allow me to sync my new phone with my Apple ID. What can I do?

iPhone 12 mini

Posted on Aug 15, 2021 10:31 AM

Top-ranking reply

Eric Root

Level 10

684,675 points

Posted on Aug 15, 2021 10:44 AM

You need to change/add the number on your Apple ID. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.

Apple ID - Manage

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Apple ID

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