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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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My airpods randomly stopped working a couple days ago. The light inside the case won’t turn on and they won’t charge what should i do? thank you:)

My airpods randomly stopped working a couple days ago. The light inside the case won’t turn on and they won’t charge what should i do? i’ve tried cleaning them inside and out (making sure not to put any liquids near them) and have tried holding now the button on the back for periods of time.. plz help. thank you:)

Posted on Aug 15, 2021 10:51 AM

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Question marked as Top-ranking reply

Posted on Aug 15, 2021 11:44 AM

See if the following support article can help: If your AirPods won’t charge - Apple Support


It looks like you have already tried most of the things provided in this article ... except the very last one, and that is to contact Apple Support directly. If after reviewing this article it still doesn't resolve this issue, you can get to Apple Support directly by selecting the "Get Support" link in the upper right-hand side of this forum's web page.

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Question marked as Top-ranking reply

Aug 15, 2021 11:44 AM in response to aislynn240

See if the following support article can help: If your AirPods won’t charge - Apple Support


It looks like you have already tried most of the things provided in this article ... except the very last one, and that is to contact Apple Support directly. If after reviewing this article it still doesn't resolve this issue, you can get to Apple Support directly by selecting the "Get Support" link in the upper right-hand side of this forum's web page.

My airpods randomly stopped working a couple days ago. The light inside the case won’t turn on and they won’t charge what should i do? thank you:)

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