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Hi there!
I was going to set my iCloud email account as default for sending and receiving emails on my iPhone 12 (iOS 14.7) but it doesn't show up amongst my other accounts in Settings>Mail>Default accounts. It does, however, show up in Settings>Mail>Accounts. Has anybody got an idea as to how to resolve this issue?
Thanks a lot!
iPhone 12 Pro, iOS 14
Hi Leko_R,
Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with changing your default mail account on your iPhone. We're happy to help.
If your iCloud mail is enabled you should be able to view the option to select from Default Accounts, as shown here: Using your @icloud.com email address. We recommend navigating to Settings > [your name] > iCloud and check that Mail is turned on.
If turned on and the issue remains, ensure you can successfully send a message from your iCloud account. The steps in the section "If you need help sending or receiving mail on your iPhone, iPad, or iPod touch" from the article here can assist: If iCloud Mail isn't working
Should the email send as expected, test the method in the section "Send an email from a different account" from the guide here as well: Address and send email in Mail on iPhone
Additionally, you can test a normal restart of your iPhone: Restart your iPhone
Cheers!
Hi Leko_R,
Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with changing your default mail account on your iPhone. We're happy to help.
If your iCloud mail is enabled you should be able to view the option to select from Default Accounts, as shown here: Using your @icloud.com email address. We recommend navigating to Settings > [your name] > iCloud and check that Mail is turned on.
If turned on and the issue remains, ensure you can successfully send a message from your iCloud account. The steps in the section "If you need help sending or receiving mail on your iPhone, iPad, or iPod touch" from the article here can assist: If iCloud Mail isn't working
Should the email send as expected, test the method in the section "Send an email from a different account" from the guide here as well: Address and send email in Mail on iPhone
Additionally, you can test a normal restart of your iPhone: Restart your iPhone
Cheers!
Unfortunately, the iCloud email wasn't enabled. After enabling it, I can set it as the default account. Do you know if this is the default setting after purchase or if I turned it off accidentally? Most likely, the latter is true.
Thank you!
Hi Leko_R,
It's possible it was toggled off accidentally, as making a purchase shouldn't change any of your device settings. However, glad to hear you can set it as your default account now. If there's anything you need in the future, be sure to start a new post to Apple Support Communities.
Take care!
iCloud email account
