You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t update to Netflix on App Store

I have a problem

I have normally on appstore but When i try to update They ask me for another old account


[Edited by Moderator]

Posted on Aug 15, 2021 5:06 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 15, 2021 5:11 PM

This is a user to user only forum and you have now posted your personal email address to thousands of people from all over the world, which is not wise. I have asked the forum hosts to remove your personal information for your protection.


Apps are tied to the Apple ID they were downloaded under forever. If you changed your Apple ID, this is why you can't update the app under your current ID. Either enter the old ID you used when you downloaded the app originally, or delete the app and download it under your new ID.

1 reply
Question marked as Top-ranking reply

Aug 15, 2021 5:11 PM in response to mihaela116

This is a user to user only forum and you have now posted your personal email address to thousands of people from all over the world, which is not wise. I have asked the forum hosts to remove your personal information for your protection.


Apps are tied to the Apple ID they were downloaded under forever. If you changed your Apple ID, this is why you can't update the app under your current ID. Either enter the old ID you used when you downloaded the app originally, or delete the app and download it under your new ID.

I can’t update to Netflix on App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.