Do not see Apple Music gift card applied to account

We purchased beats headphone and received 3 month free Apple Music subscription. We tried applying it to my son's account. However we do not see free subscription applied and bar code is already saying code already redeemed

Posted on Aug 15, 2021 9:44 PM

Reply
1 reply

Aug 15, 2021 9:54 PM in response to Mahesh.Wale

Mahesh.Wale Said:

"Do not see Apple Music gift card applied to account: We purchased beats headphone and received 3 month free Apple Music subscription. We tried applying it to my son's account. However we do not see free subscription applied and bar code is already saying code already redeemed"

-------


Troubleshooting this:


I. You Need to Contact the Seller:

Whomever the seller is, ask them for a proof of purchase.


II. Where was the Purchased?

A. Online?:

If this was purchased online (i.e. eBay) then contact the site, seeing if the seller can be accountable and if you can get your money back.

Or...

B. In-Person?:

If this as purchased in person, then there may be nothing you can do but contact them, asking for your monkey back.

Or...

C. A Retailer?:

If purchased at a retailer, take it back, asking what your options are for return. Gift Card return policies vary by rules of law. So, take to the Manager, asking if you can get a new card.


III. Avoiding Scams:

In all recommend getting it at a retailer - that way you can easily avoid scams. Getting it online might result in scams (and plenty are reported). So, go to a retailer, and then add it to your Apple Account right then-and-there after the transaction goes through at the cash register. It'd be more safe, from what read on these forums.

Go Here:

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Do not see Apple Music gift card applied to account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.